Checking in

Check-in ofpassengers andbaggage isconducted according totheticket anddocuments certifying their identity, aswell asother documents stipulated bythelegislation oftheRussian Federation.

Check-in of passengers and baggage for domestic flights starts 2 hours, for international flights 3 hours before the scheduled departure time and closes not earlier than 40 minutes before the aircraft departure time.

A passenger shall arrive at the check-in point in advance, not later than the time shown ontheairticket to pass the established procedures, checks and preflight formalities.

International passengers shall have duly issued travel and other documents in accordance with the laws of the country from/to the territory of which he is leaving.

At the time of check-in, the passenger is obliged to present all the baggage to be weighed except for the items to be carried by the passenger in the cabin (hand baggage) that are not subject to weighing:

  • a purse orabriefcase;
  • an umbrella/walking stick;
  • a bouquet offlowers;
  • outerwear;
  • print media toberead during theflight;
  • baby meals fortheduration oftheflight;
  • a cellular phone/camera/video camera/ laptop computer;
  • a suit inagarment carrier;
  • a cradle (when transporting achild);
  • crutches/stretcher/wheelchair when transporting passengers with reduced mobility.

At the time of check-in, the passenger is issued a boarding pass indicating the initials and the surname of the passenger, the flight number, the date of departure, boarding closure time, the gate number and the seat number on board the aircraft.

In the course of check-in the passenger is given a part (a claim ticket) of the numbered baggage tag, indicating the name of the passenger, the flight number, the date of departure, the airport of departure and the airport to which the baggage accepted for carriage is checked.

The passenger shall arrive at the departure gate to embark the aircraft not later than at the end of boarding on the flight specified in the boarding pass.

Passengers who are late for check-in of the aircraft will be denied carriage on the corresponding flight. Information on further service may be obtained from the airline representative.

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